FAQ
Q & A
There will be one year of warranty for our new machines in Taiwan, please provide the serial number of your machine when there is problem with your machine.
Read moreWe will also provide chargeable maintenance service after warranty runs out, we will charge the cost of machine parts and repairment.
Read moreDomestic Customers: call 886-49-2318335 for help.Foreign Customers: Take video and photo and send to us for help.
Read moreDASIN machines are all designed and made in Taiwan, which have high durability.
Read moreWe will start to prepare machines after we get deposit or full payment, we only accept bank transfer and cash payment.
Read moreQ1: What are the main differences between different black teas?The primary differences lie in aroma intensity, tea body (strength), and application.Light, aromatic teas are best for straight tea, while...
Read moreQ1: Among your green tea series, which one is best suited for promotion as a "Straight Tea"?A: For those seeking peak pure tea quality, Jasmine Green Tea No. 2 and Daily Green Tea are the top choices....
Read moreQ1: Why are your Oolong teas categorized by "Roast Levels" from 1 to 10?A: The roast level directly defines the "application soul" of the tea. Levels 1–3 are lightly roasted, preserving the most original...
Read moreQ1: What is the main difference between Flavored Tea and standard pure tea?Recognition: Flavored teas are designed with distinct aromatic layers (e.g., Lychee, Jasmine) to create immediate brand recognition.Versatility:...
Read moreQ1: Why choose "Tapioca Pearl Premix" over ready-to-use (wet) pearls?A: The primary advantages are Freshness and Brand Image.Freshness: Locally made pearls are free from preservatives, and their water...
Read moreQ1: What is the difference between Popping Boba and traditional Tapioca Pearls?A: They differ fundamentally in texture and preparation:Texture: Tapioca is chewy (Q-texture); Popping Boba features a thin...
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